Support

How can we help?

Browse common questions, read the full FAQ, or send us a message. We typically respond within one business day.

Quick answers

The most common questions we receive from new users.

How do I add my services and set my availability?

Log in to your dashboard and go to Services to add the services you offer (name, duration, price). Then go to Settings → Business Hours to set your weekly schedule. Your booking page will only show genuinely open slots.

How do I share my booking link with clients?

Your booking page is live immediately after setup. Find your URL in the dashboard header or under Settings → Website. Add it to your Instagram bio, Google Business profile, or anywhere else clients find you.

How do I set up automatic SMS reminders?

Go to Settings → Reminders and enable SMS reminders. You can configure the timing (e.g., 1 week before and 24 hours before). Reminders are available on Standard and Pro plans.

How do I connect my Stripe account for payments?

Go to Settings → Payments and enter your Stripe Secret Key. You can find it in your Stripe dashboard under API keys. Creating a Stripe account is free.

How do I connect a custom domain?

On Standard and Pro plans, go to Settings → Website and enter your domain. You'll need to add a CNAME record in your domain registrar's DNS settings pointing to smartercalendar.com. DNS changes can take up to 24–48 hours.

How do I cancel or change my plan?

Go to Settings → Billing & Subscription. You can upgrade, downgrade, or cancel at any time. Changes take effect on your next billing cycle. There are no cancellation fees.

My verification email didn't arrive — what do I do?

Check your spam or junk folder first. If it's not there, contact us with the email address you signed up with and we'll resend it manually.

View the full FAQ

Still need help?

Send us a message and we'll respond within one business day.

Contact Support